National

National puts Emerald Club car rentals at your fingertips

National is a well-rounded companion for anyone who frequently rents cars through Emerald Club, wrapping most of the rental experience into a clean, straightforward interface. From creating a reservation to driving off the lot, the app focuses on saving time and reducing friction.

The biggest strength is how deeply it ties into Emerald Club. Your profile details, preferences, and membership status are always visible, so you can quickly see tier progress and credits toward free rental days. Upcoming and past rentals are laid out in a clear list, with detailed receipts just a tap away—very handy for business travelers who need to track expenses.

On the road, the app doubles as a control center. You can look up National locations worldwide, check opening hours and contact details, and even pull up directions to the lot. If anything goes wrong, Roadside Assistance and 24/7 support are easy to reach, and an FAQ section answers common questions without forcing you to call.

Emerald Checkout is where the app really stands out. At participating Emerald Aisle locations, you can scan a vehicle in the aisle, review its mileage and features, confirm options, and generate a Virtual Pass to speed up your exit. It makes the usually tedious pickup process feel much more self-service and efficient. Extending your rental is equally simple—just choose a new return date and time.

There are a few areas that could be smoother, such as occasional lag when loading trip history or location details, and some users may wish for richer notifications around changes or reminders. Still, for loyal National customers and Emerald Club members, this app is close to essential, offering meaningful control before, during, and after every rental.