United Airlines

Fly smarter with United's powerful travel companion

United Airlines’ official app aims to handle your entire journey, from browsing fares to stepping off the plane, and it largely succeeds with a rich set of travel tools. The home screen focuses on your next trip, putting upcoming flights, check-in, and boarding passes front and center, so you rarely have to dig through menus when you’re in a hurry.

Flight search and booking are straightforward, with clear fare options and the ability to book for friends or family. For frequent flyers, MileagePlus integration is a major plus: you can sign up, track your balance, and redeem miles for award travel without leaving the app. The Travel-Ready Center is another standout, collecting required documents and trip-specific requirements in one place, which is especially helpful for complex international routes.

Day-of-travel features are where the app really shines. You can check in, pick or change seats when availability opens up, prepay for checked bags, and then track them as they move through the system. A built-in terminal map helps you navigate unfamiliar airports, find your gate, and locate services along the way. Once onboard, the app doubles as an entertainment hub, letting you stream movies and TV and pay for snacks and drinks when connected to United’s Wi‑Fi.

Customer support tools feel modern and practical: chat, text, or even video call an agent when something goes wrong, and the app offers rebooking suggestions if your flight is delayed or canceled.

However, the interface can feel crowded, with many features tucked behind small icons, and performance sometimes slows when loading reservations or seat maps. Still, for regular United travelers, this is an essential companion that meaningfully reduces airport stress and keeps your trip under control from start to finish.